FAQs

🐾 Where are you based?

We’re based in Westgate-on-Sea, Kent, and offer pet sitting services throughout Thanet, including Ramsgate, Margate, and Broadstairs.


🐾 What animals do you care for?

We provide professional care for all species of pets, including dogs, cats, rabbits, guinea pigs, birds, reptiles, and more. Whether you have a multi-species household or just one type of pet, we’re experienced in offering tailored care to suit their individual needs. Our services include pet sitting at your home, as well as small animal boarding (see below for details). No matter how unusual your furry, scaly, or feathered family is, we’re here to help!


🐾 How do I know my pet will be safe?

Rest assured, your pet will be in safe, professional hands. Our sitter has over 10 years of experience in professional animal care, including an MSc in Evolution and Behaviour in Ecology and a BSc in Animal Science. We are fully insured with Protectivity (Registered number: 2586372), hold a valid DBS (criminal record check) certificate, and are trained in emergency first aid for both wild and domesticated animals.

We’ll also send you daily updates, including photos, to keep you informed and provide added peace of mind throughout the duration of your pet sitting service.


🐾 Can you administer medication?

Yes, we are able to administer vet-prescribed medications to your pet, whether it's tablets, injections, or topical creams. We are fully insured to provide this service, and we can also carry out any required daily health checks on request. Please let us know when booking if this is something you need, and we'll make sure it’s all taken care of.


🐾 Can I meet you before booking a pet sitting service?

Of course! Once you’ve requested a sit, we’ll set up a free consultation so you can meet us, introduce your pet, and go over their routine and any special needs. It’s a great way to make sure we’re the right fit before the pet sitting service begins!


🐾 How much does pet sitting cost? Are there any hidden fees?

We keep our pricing simple, with set base rates for our most popular services. There’s just a small mileage fee (25p per mile) for visits outside our local area, and we’ll also let you know if there are any extra charges for things like administering medications or any special requests before booking — no surprises!

Do keep in mind, during peak dates (like school holidays or Christmas), prices may vary, so it’s always best to book early to lock in your spot!


🐾 What’s included in a pet sitting service?

All our pet sitting services include:

We can also care for your plants, bring in your post, and do light cleaning around your pet's areas (free of charge).


🐾 How long does a visit last?

A standard drop-in visit lasts around 1 hour, and our overnight stays run from 7pm to 7am. We also offer flexible, bespoke services tailored to your pet’s individual needs, so just let us know if you require something different!


🐾 Can you offer pet sitting for longer periods?

Yes, we offer daily drop-ins and overnight stays over extended periods, based on availability. Whether you're on holiday or working long hours, we’re here to support you. You can learn more about specific services here.


🐾 Can my pet stay with you?

We offer boarding for small animals like rabbits, guinea pigs, hamsters, and similar pets. Unfortunately, we cannot accommodate cats, dogs, or pets in aquariums or vivariums over 30 litres.


🐾 Can you walk my dog?

Yes, we include a 20-30 minute dog walk as part of our daily drop-in service, and this can be extended at a fixed rate of £15 per hour. Your dog(s) will enjoy a solo walk—no dogs from other households involved.


🐾 Can you stay at my home all day or overnight?

Absolutely! We offer overnight stays from £50 and full-day sits at a rate of £15 per hour. We’ll be there for your pet the whole time, giving them plenty of attention, care, and companionship.